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The 40-Hour Basic Mediation Course is a 5-day (8:30am – 5:30pm) training offered to the general public several times each year.  This June course is completely online,  while remaining live and interactive.  This course is designed to give individuals the skills and credentials they need to serve as a mediator in the State of Texas. The training focuses on the community-based mediation model. Individuals actively participate in practice mediation following each lecture session, and certificates are provided to participants upon completion of the course.

PLEASE NOTE:   Requirements for participation in this online training include:

• Registrant must use a laptop or desktop computer during the training that has a camera and microphone.  (No tablets or cell phones)
• To meet the standards for the training, the registrant must attend the full 40 hour course and be visible by camera the entire time.
• Recording of sessions by the registrant is not permitted.

A Mail In Form is available for printing here.

DRC accepts the following forms of payment – Checks ( Please fill out the mail in form and send with check), VISA and MASTERCARD. Choose your training date, then click on the “Add to Cart” link to the right that corresponds to the training program.

Cancellations will be accepted until two weeks prior to the starting date of each class. There will be a $50 administration charge deducted from each refund. No refunds are available after the cancellation date.

Who Should Take This Course?

• Individuals interested in learning the basic process and skills for becoming a professional mediator.
• Human resource professionals seeking more collaborative approaches to resolving internal organizational disputes.
• Attorneys looking to improve their collaborative negotiation skills for use in the practice of Collaborative Law and those wishing to become more effective advocates in the mediation process.
• Professionals and community leaders needing to enhance their “informal” mediation skills for resolving conflicts among individuals, groups, or organizations.

What Will Participants Learn?

• Key considerations in setting up a mediation.
• A seven-stage mediation process based on the theory of interest-based negotiation.
• Specific communication skills to assist the negotiation process.
• Management of face-to-face negotiations between the parties.
• Guidelines for working with attorneys in the mediation session.
• Use of individual sessions as a tool to facilitate problem solving.
• Ethical considerations for mediation practice.

Why Take This Particular Basic Mediation Training?

• Meets the standards described for court-referred mediations in the Texas Alternative Dispute Resolution Procedures Act.
• Exceeds the standards of the Texas Mediation Trainers Roundtable 40-Hour Training Standards as required by the Texas Mediator Credentialing Association.
• Exposes trainees to a broad range of disputes, such as family, commercial, personal injury, employment, and neighborhood mediations.
• Emphasizes practice; each trainee participates in mediation role plays and numerous skill – development exercises.
• Provides a comprehensive mediation manual written by the trainer and containing extensive information on mediation skills, techniques and resources.
• Uses trained coaches (who are also experienced mediators) to supervise role play groups.
• This trainer has trained more than 2,500 people in mediation, negotiation, and conflict resolution skills.
• Fulfills the training requirement for initial membership with the Association of Attorney – Mediators.

BENEFITS FOR ATTORNEYS

• MCLE Credit provided
• Improve collaborative negotiation skills
• Become a more effective advocate in mediation
• Develop specific communication skills for mediation
• Enhance the effectiveness of joint sessions
• Learn most commonly used codes of ethics
• Fulfills training requirement for Association of Attorney – Mediators memberships

BENEFITS FOR HR PROFESSIONALS

• SHRM PDC Credit 40
• Reduce costly grievances and litigation
• Improve employee retention rate
• Increase productivity in the workplace with a reduction in time spent managing conflicts
• Teach employees how to effectively prevent unnecessary conflicts

Continuing Education Credit (CEU’s)

• Social Workers
• Licensed Professional Counselors
• Licensed Marriage and Family Therapists
• Attorneys
• HR Professionals

 

About the   Trainer:

Diane M. Harvey, LCSW

TMCA Credentialed Advanced Mediator

 

Diane is a Clinical Social Worker and Mediator, maintaining a private therapy practice since 1994 and adding mediation to her practice in 1999. Since then, she mediates at the Austin Dispute Resolution Center (DRC) and has served as a coach in their mediation trainings for many years. She is a past board member (past president) of the Austin Mediators Association, a past board member of the Texas Mediators Credentialing Association (TMCA) and the Texas Association of Mediators (TAM – Past President). Diane is currently serving on the board of TMTR (Texas Mediator Trainers Roundtable) as Secretary.

Diane holds an MSW from Fordham University. As a social worker, she worked with people in a wide variety of settings including a 10-year career in the New York State mental health system, concurrent with years of union leadership. It was her union work that piqued an interest in mediation. In 1993 she moved to Texas and headed the social services department at a private psychiatric hospital. She is a frequent speaker and workshop leader for a variety of local, statewide, and national groups, focusing primarily on conflict resolution, mediation, communication, and mental health issues. Diane was honored by the National Association of Social Workers – Texas Capital Branch as 2014 Social Worker of the Year.

What people are saying:

“I went to the 40 hour mediation rather “sure of myself” thinking that since I was a seasoned HR professional with a Masters in Communication, I was in for a 40 hour review… I was so wrong! There was so much I had to “unlearn” in order to learn the skills of a mediator. This is not only the best mediation training but the best training for overall communication skills. Take this training – you will use the skills everyday personally and professionally!” Alice Dendinger, SPHR

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