The Dispute Resolution Center is an independent, nonprofit organization that provides and promotes accessible, high-quality dispute resolution services for all people in Travis County and the surrounding Austin, TX areas.  In addition, the DRC offers  Mediation Services, Mediation TrainingCustomized Mediation TrainingFacilitation Services and Community Education Programs designed to give individuals, businesses and communities the skills necessary to effectively mediate and resolve conflicts.
Directions to the DRC: The DRC is located on the 4th floor of the Chase bank building in the parking lot of The Capital Plaza Shopping Center between the 51st exit and the 290 exit on the east side of Interstate 35. Free parking is available.

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Advanced Family Mediation!

July 10, 11, 12, 13, 2018

Robert Otey
Laura Otey

The Advanced Family Mediation Training is a 30-hour training fulfilling the Texas ADR Act requirements for mediators doing court-ordered family mediation and following the standards set by the Texas Mediation Trainers Roundtable. The sessions include family law, family dynamics, domestic violence, child development, ethical and practical considerations in a combined lecture and role play environment. Click HERE to Register!

Request DRC Group Facilitation Services!

“Consensus building does not require everyone to agree with a decision, it means they all had an opportunity to share their perspectives” ~ Richard Riche

Facilitation isn’t an easy task, you are not only responsible for encouraging participation from all the people in the room, but also for helping guide the different personalities and work styles towards a common result. We can help facilitate any group, team, or department.

Contact DRC Executive Director, Kris Donley, to schedule Facilitation Services! Click HERE to learn more and to request a consultation.

Now Available! Eldercare Mediation!

The DRC is now offering mediation services to those citizens experiencing a menu of issues regarding the care of the elderly loved one, including:

*  Financial Issues   *  Long Term Living Decisions   *  Health and Medical Decisions   *  Family Dynamics     

Call the Dispute Resolution Center TODAY to assist you and your family with these issues, 512-371-0033!

Interested in Mediation Training? Register TODAY! 

40 Hour Basic Mediation Training

September 5,6,7,13,14, 2018 

The 40-Hour Basic Mediation Course is a 5-day (8:30am – 5:30pm) training offered since 1986 to the general public several times each year. This course is designed to give individuals the skills and credentials they need to serve as a mediator in the State of Texas. The training focuses on the community-based mediation model. Individuals actively participate in practice mediation following each lecture session, and certificates are provided to participants upon completion of the course.  Click HERE to Register!

Elder Mediation Training

October 3, 4, 5, 2018

Mediators train to become a DRC resource to the aging Austin/Travis County community as Elder Care issues take presence with the aging baby boomer population.  

The Elder Mediation Training is a 20 hour (2.5 day) training designed for mediators interested in mediating elder and adult family issues. Participants will become familiar with the types of issues they may encounter when working with seniors and their families, and techniques to help with resolution. Click HERE to Register!

DRC Facility/Room Rentals   

Need meeting room space for a private mediation, meeting, training, or community group gathering?
The DRC has 6 mediation rooms and a large training room available for rent. Need space for a meeting, training, private mediation, etc. **DRC volunteers receive a discounted rate.
Call 512-371-0033 or email Rita@austindrc.org for room rental options and availability!

DRC News and Events


Six trained swiss mediators arrived on Monday, March 26, 2018 at the DRC with their sponsor, James Peter—a former mediator for the Dispute Resolution Center.   The visitors are here to learn from community and private mediators in the Central Texas area.  They will hear lectures at the DRC, tour facilities, attend UT law school classes, and—most importantly—observe and co-mediate at the Center for the next five days.

Beginning in 2004, the DRC has hosted visiting European mediators as an educational/cultural exchange endeavor.  Like Texas mediators, the visitors have a variety of work and academic backgrounds.  Hailing from fields such as Law, Social Services, Project Management, Banking, Human Resources and Civil Justice fields, the professionals have a desire to witness how mediation skill sets can contribute to the enhancement of all fields.

The DRC in Travis County has now hosted well over 100 visiting mediators from countries such as Germany, Switzerland, France, Austria, Italy and Finland.

Thank you to our Swiss Mediators for another successful Transatlantic visit!

Volunteers at our Past Spring Appreciation Event at Gino’s Vino Restaurant!    April 2017~

Since the DRC fulfills its Mission with the expertise and assistance of its Volunteer Mediators,  we take this month to acknowledge and praise those who have served!   Stay tuned for specifics during the Month of April!!!   Below are a few of our mediating stars from past Appreciation Events—