FAQS

Frequently Asked Questions

What types of disputes can the Dispute Resolution Center mediate?

The DRC provides a safe, neutral setting for people to meet and resolve conflicts outside the court system. While we can assist in resolving any disagreement, common topics are divorce, conflict between neighbors, child support negotiations, disagreements between landlords and tenants and conflict among staff members.

Who are the mediators? What is their training and background?

Our mediators are entirely volunteers; individuals in the community who work to support people and organizations experiencing conflict. Mediators come from many different backgrounds including law, social service, business and more. All mediators have completed an intensive 40-hour training in mediation techniques. Many go on to obtain additional training in domestic mediation.

What is the difference between mediation and arbitration?

In arbitration, the arbitrator makes a decision based on the facts of the case. In mediation, the parties themselves determine the outcome.

What if we have tried talking and it didn't help?

It’s frustrating to find yourself in a conflict that you worry cannot be resolved. Heightened emotions can make it difficult for both parties to feel heard and understood, keeping the disagreement from being addressed. Our mediators are trained to facilitate communication so that each party gains a clear understanding of the issues and what it will take to resolve the dispute in a way that satisfies both.

Is the agreement legally binding?

Only a judge can decide if the agreement is legally binding. The agreement we provide is a contract stating that the involved parties have reached a resolution. They then sign that document. It is written in the participants’ own words and not in legal language. To ensure that it is legally enforceable, you will need to involve an attorney.

What is the DRC’s success rate?

Agreement rates are approximately 75% with an overall client satisfaction rate of 95%. Even if the parties don’t reach an agreement, the majority of our clients say that mediation benefited them. They gain a better understanding of the conflict and the options that they have.

What is the fee structure?

Our fees range from $50 – $250 per session depending on your circumstances. Please contact us for more information.

What happens if mediation doesn’t work?

The conflict may remain unresolved or even escalate. Parties could go to arbitration or court, incurring higher costs and spending more time in a formal legal process. Even if the mediation is unsuccessful, issues may be clarified, providing insight into the other person’s position, opening the door for further negotiations.

MEDIATION TRAINING

Become a Mediator and Make a Difference!

Learn from experienced professionals and gain the skills needed to assist in resolving conflicts effectively.