Welcome!
The Dispute Resolution Center is an independent, nonprofit organization that provides and promotes accessible, high-quality dispute resolution services for all people in Travis County and the surrounding Austin, TX areas. In addition, the DRC offers Mediation Services, Mediation Training, Customized Mediation Training, Facilitation Services and Community Education Programs designed to give individuals, businesses and communities the skills necessary to effectively mediate and resolve conflicts.
Directions to the DRC: The DRC is located on the 4th floor of the Chase bank building in the parking lot of The Capital Plaza Shopping Center between the 51st exit and the 290 exit on the east side of Interstate 35. Free parking is available.
Notice: The DRC is currently conducting mediations and other services at our location at 5407 N. IH-35, Suite 410, Austin, Texas. In order to better serve you during the current times, the following guidelines have been established.
IN-PERSON MEDIATION
SAFETY GUIDELINES
As DRC transitions back into offering in-person mediations for the public, safety guideline precautions while at the DRC office are listed below:
- Face masks are optional for all participants in accordance with Austin/Travis County guidelines.
- Hand sanitizer is available at the DRC office door before entering the center.
- A larger room for distancing of 6 feet between parties is available if requested prior to the mediation date.
- A hot and cold filtered water dispenser and disposable cups are available. Parties are welcome to bring their own personal refreshments (water, coffee, snacks, etc.) and tissues.
- Mediations begin at 9:00 am.
- DRC staff will sanitize the mediation rooms after each mediation session.
Interested in Mediation Training? Register TODAY!
40 Hour Basic Mediation Training
Five classes offered each year!
The 40-Hour Basic Mediation Course is a 5-day (8:30am – 5:30pm) training offered since 1986 to the general public several times each year. This course is designed to give individuals the skills and credentials they need to serve as a mediator in the State of Texas. The training focuses on the community-based mediation model. Individuals actively participate in practice mediation following each lecture session, and certificates are provided to participants upon completion of the course.
NEW: The DRC has added online mediation training. The online training is the same training as in our classroom, and is live and fully interactive. Refer to our training section for all available dates.
Click HERE to Register!
Request DRC Group Facilitation Services!
“Consensus building does not require everyone to agree with a decision, it means they all had an opportunity to share their perspectives” ~ Richard Riche
Facilitation isn’t an easy task, you are not only responsible for encouraging participation from all the people in the room, but also for helping guide the different personalities and work styles towards a common result. We can help facilitate any group, team, or department.
Contact DRC Executive Director, Kris Donley, to schedule Facilitation Services! Click HERE to learn more and to request a consultation.
Eldercare Mediation
The DRC offers mediation services to those citizens experiencing a menu of issues regarding the care of the elderly loved one, including:
* Financial Issues * Long Term Living Decisions * Health and Medical Decisions * Family Dynamics
Call the Dispute Resolution Center TODAY to assist you and your family with these issues, 512-371-0033!
DRC Facility/Room Rentals
