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The primary dispute resolution service available through the DRC is mediation. Mediation is a process in which two or more people involved in a dispute meet either at the DRC in-person or online via Zoom. Mediators do not make judgments, express opinions or give legal advice. Instead, they facilitate communication so the parties can find a solution of their own. A wide variety of cases can be successfully resolved through mediation such as neighborhood issues, family law disputes such as pre- and post-divorce matters, real estate, landlord/tenant, consumer/merchant, employer/employee, business and small claims.
The DRC, in partnership with Travis County provides volunteer mediators to perform mediations on-site at the Gardner-Betts Juvenile Detention Center. These mediations ordered by the courts give the teen and the parents an opportunity to discuss what they each will do once the teen returns to the home. The judge’s goal is for teens and parents to reach a family agreement before the teen is released.
Learn from experienced professionals and gain the skills needed to assist in resolving conflicts effectively.
5407 N. IH-35, Suite 410
Austin, Texas 78723
